DialerOnCloud – Key Features

Intillegent Dialler

 

DialerOnCloud is a three-in-one system that delivers VOICE calls, SMS and EMAILS to your target
customers.

 

Integrated CRM to manage leads

 

DialerOnCloud solution offers integrated CRM to store, manage and analyze customer information

 

One click reports for managers

 

• Real time reports for tracking individual campaigns

• Effective calls dialed per campaign

• Ability to track agents’ performance through date and time, number of calls made, live connects, leads

• Live Campaign Status viz. Talking, On hold, No answer

 

Automatic detection

 

Detects and filters the ‘no answers’, disconnected and busy lines. Then drops pre-recorded messages
on answering machines automatically. This ensures agents are on live calls all the time.

 

Rerun your call-backs

 

Has facility to rerun all campaigns to trickle down to the hot prospects.

 

Change phone numbers dynamically

 

Depending on agents available, the number of simultaneous calls can be varied

 

Readymade email templates

 

Offers a variety of pre-made email templates to choose for emails. A handy scheduler is available for drip marketing. Drip marketing or Automated follow-up emails allows you to stay in touch with prospects throughout the sales process.

 

Customizable dispositions

 

Customizable dispositions options available: call back, hot leads, do not call, changed number